What is this "Configuration Utility" you speak of? There arn't any options in game to change the refresh rate, so I'm assuming it's a utility that comes with the install of the game? Or are you talking about my windows monitor's preferences?
I have the same problem, and I have not been able to find a resolution anywhere on the net. Although the game is rather old at this point (lol nearly 5 years since last post on this thread) I was curious if anyone has a solution....seems to be pertinent over the years...anyways, respond if you know a fix besides SAFE MODE. Because I'd rather have the sound.