So I'm doing the mission where you have to attack the factory where you first fight against PKs and can't kill any civs.

Problem is. PKs are all down, no enemies left and I can't find the objectives. The owner of the factory is nowhere to be found and I can find no shipping documents. I tried using the cheat_showall command to see if he was hiding somewhere weird and upon turning it on, no icons pop up as a special person. I also can't see anyone revealed by that that I cannot otherwise see. I've run my scout into every room and look around and nothing. I've had him open every container he can and no documents anywhere.
I've blown up part of the building but no civs died. There are 2 PKs that are "stuck" in weird positions so I can't haul the bodies out of them (trying to blast them out resutls in the building going up) , but as I recall it should have still showed if they were either of the special people.

anything here that can help me out, or is something messed up? I have the patch.

On the bottom floor there is a transfer zone. It will take you to the next part of the factory located downstairs.
Just gather your squad near that zone (very close to it) and go through. Prepare for a serious fight...

right. I played this through a long time ago. But I recently played H&S and wanted to go back through this again. I'll have to see if I can get my PKs that I've recovered down there. THe stairs and building are a mess from the explosions. I'm also getting random crashes on this map which I did not get on other maps. Anyone else experience that?

I never played extensively using PKs (I think they spoil the game), so I am not sure...

If the stairs are damaged or destroyed I don't think you'll be able to get them downstairs...if that's what you are asking about...

Never experienced random crashes on this map (or any others for that matter).
Are you certain those crashes are game related?

The objectives are all downstairs (another underground level):
- the documents
- the factory owner

Yup the game dumps to desktop and reports an error in the game.exe file. Only happened on this map, never had a crash on any other map. I might try and get that large lift working. I hear you can get the PKs on that, I just need to find the switch for it. Hopefully I can get onto the next map and the crashing will stop.

This map used to wreak havoc with my old PC purely because the machine has to remember every bit of detail about the damage you've caused to the map in order to decide if bullets should be hitting bits of wall or bits of rubble or their target for example.

It did crash on me once or twice, but to be honest my old PC was a little slow for the game.

The only thing I can suggest is not the thing you'll be wanting to hear - try re-starting the map and causing less damage

I loaded it up and ran everyone down to the exit door (couldn't take the allied PK because an THO one was jammed on the stairs dead and couldn't get in to move it even destroying the stairs with a grenade didn't allow it to fall down to the floor very annoying).

The fight on the otherside was over before it started. I remembered it being tough, but it was actually a bit pathetic. My hero sniped the guy with the laser weapon dead. Gater stepped up and fire with the axis lazer PK on the PK standing there, dead in 1 shot. My scout silently killed the guy to the right, Nessie took out the guy with the rocket launcher, the other two tagged the other remaining guy in the booth. It was almost too easy. Gator did get hit by the 2nd PK, but not enough to hurt him seriously and he took it out next turn. The rest was scout and pick off PKs. I find it annoying that that gate goes up, but you can "leave" but not put the gate down and go back and get stuff.